SMS Terms
By opting in to the HostQ Guest Notifications program, you agree to receive account notification text messages from HostQ at the mobile number you provided. Consent is not a condition of any purchase or booking.
Program name: HostQ Guest Notifications
Sender: the HostQ text number
Message types: account notifications only: booking confirmations, check-in instructions, guest profile updates, reservation changes and stay reminders. No marketing or promotional messages.
Frequency: Message frequency varies (based on your reservations and account activity).
Cost: Msg & data rates may apply.
Opt out: Reply STOP to any message to cancel. Help: Reply HELP or email support@hostq.co.
How you opt in
You opt in by entering your mobile number and checking the unchecked consent box on our guest text sign-up page or, optionally, on another HostQ form that offers text notifications. Checking the box is never required to make a booking, request a demo, or purchase anything.
Opting out and getting help
Reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT) to any message. You will receive one final confirmation message and no further messages unless you opt in again. Reply HELP for help, or email us at support@hostq.co.
Example messages
- HostQ: Your guest profile has been updated. Review your details: hostq.co/p/8K2P
- HostQ: Changes saved to your guest profile. View the update: hostq.co/p/8K2P
- HostQ: Your booking is confirmed for Oct 12–15. View your reservation: hostq.co/r/8K2P
Carriers and supported devices
Supported on major U.S. carriers. Carriers are not liable for delayed or undelivered messages. Message delivery is not guaranteed and may be affected by factors outside our control, such as coverage or device settings.
Privacy
We do not sell, rent or share your mobile number or SMS opt-in data and consent with third parties or affiliates for their marketing or promotional purposes. Information may be shared with service providers (such as our SMS delivery provider) solely to deliver the messages you requested. See our Privacy Policy.
Changes
We may update these SMS Terms from time to time. Continued participation after changes means you accept the updated terms. These SMS Terms are part of our Terms of Service.
Contact
HostQ · support@hostq.co